Frequently Asked Questions
Below you will find some of the most common questions we receive about nobilia and our products. If you have a question not included below, please contact us.
Why choose nobilia kitchens?
The quality, beauty and functionality of nobilia has contributed to its success as the worldwide market leader for kitchen furniture with customers in over 90 countries. We incorporate the precision of German design and engineering and follow the Bauhaus principles of form and design to deliver superior quality, personalization and value for more than 75 years. With design options ranging from modern to transitional, different price points, finishes and innovative accessories, nobilia offers quality, value and expertise in every product we produce.
Where can I buy nobilia products?
nobilia furniture is sold to consumers through independent showrooms and its own retail stores Kutchenhaus and Noblessa. We sell directly to developers and builders of single and multi-family homes. To find a dealer near you, click here. For multi-family projects and developer sales, send an email to [email protected].
How long do I need to wait for my furniture to arrive?
While lead times can vary, typically they run 8 to 12 weeks for the East Coast and 12 to 14 weeks for the West Coast. Your nobilia dealer can provide a more detailed time estimate. As a comparison point, European manufacturers typically take 16-18 weeks to ship to the East Coast. To find a dealer near you, click here.
Where are nobilia products manufactured?
nobilia is designed and manufactured in Germany. Our state-of-the-art production facilities in East Westphalia and Saarlouis produce more than 3,800 kitchens daily – providing our customers with superior quality at appealing price points. Our automated processes and stringent quality control ensures that every product is made with care.
How can I obtain samples of nobilia products?
To experience the true quality of nobilia products, you can obtain samples through our retail partners or visit a location. To find a dealer near you, click here.
How do I care for a nobilia kitchen?
A nobilia kitchen is easy to care for. Use mild, water-soluble household cleaners that are expressly intended for kitchen furniture. nobilia recommends using a premium soft, lint-free cloth, leather or a soft sponge to ensure streak- and smear-free cleanliness.
Regardless of whether you have purchased a high-gloss front or a super matt plastic front, please do not use harsh chemical substances or abrasive cleaning agents or solvents. This includes alcohol- or solvent-based products, such as glass cleaners. Also, avoid using scouring powder, steel wool or pot scourers, as they will destroy the surface to the extent that refurbishment is not possible.
What is the average cost of a nobilia kitchen or living space?
nobilia prides itself on offering choice and personalization so that our customers can create unique spaces that fit their taste and their budget. The total cost depends on the design configuration, finish, accessories and lighting. There are 10 price groups, which make it convenient to customize the cost of each kitchen.
Is the shipping from Germany included in the cost?
Yes, shipping from Germany to the U.S. warehouse is included in the cost. Final mile delivery is available for a fee. Our customer care team in the U.S. oversees all aspects of your planning and delivery.
What is the warranty on a nobilia kitchen?
nobilia provides a 10-year warranty on all of its kitchens and living space furniture. This warranty covers any defects that are demonstrably due to material or production and have occurred despite correct installation, treatment and adherence to the nobilia care and installation instructions. This applies to all furniture components manufactured by nobilia.
How can I learn about the installation process for nobilia products?
We have a detailed installation guide as well as videos to assist you.
Who can I contact if I have a question about nobilia warranty services, a concern or a complaint? Is there a customer care team based in the U.S.?
Your nobilia dealer is your direct contact for any questions or concerns. It’s also important to review your individual contract with your specialist dealer since it will include relevant information, such as your warranty details. If you have any issues contacting your dealer, please send a message to [email protected].
How do I become a nobilia dealer?
We enjoy working with dealers to bring nobilia products to customers across the country. If you are passionate about design, customer service and currently have a retail showroom, we invite you to inquire about becoming a nobilia dealer. For more information, please contact [email protected].
